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Ticket Refunds & Exchanges Policy

Tickets are valid only for the film, theatre, showtime and date specified. Refunds and exchanges are available in person at the theatre for which the ticket was purchased before the showtime and date on that ticket. Purchases made through MovieTickets.com can additionally be refunded and exchanged through that website before the showtime and date on the ticket. Refunds and exchanges will not be provided after the showtime and date specified on the ticket. Please note that service and convenience fees for online purchases are non-refundable. 

Contact Us


Metropolitan Theatres Corporation

8727 West 3rd St, 3rd Floor
Los Angeles, CA 90048
310-858-2800
info@metrotheatres.com